Privacy Policy
Last updated: May 25, 2026
Ningbo ConWhole Hardware Co., Ltd. (“Conwhole,” “we,” “us,” or “our“) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.conwhole.com.
1. Information We Collect
Personal Information You Provide
When you use our contact form, request a quote, or communicate with us, we may collect:
- Name and job title
- Email address
- Phone number
- Company name and address
- Project specifications, drawings, and technical requirements
Information Collected Automatically
When you visit our site, we may automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring URL and exit pages
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Provide custom metal fabrication services
- Improve our website and customer experience
- Send relevant business communications (with your consent)
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience. We use:
- Essential cookies ? Required for site functionality
- Analytics cookies ? Help us understand how visitors use our site
- Preference cookies ? Remember your settings and choices
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers ? Hosting, analytics, and email delivery partners who process data on our behalf
- Legal authorities ? When required by applicable law or to protect our rights
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict processing
- Data portability
To exercise these rights, contact us at info@conwhole.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. International Data Transfers
As a China-based company serving global clients, your information may be processed in China. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy, please contact us:
Ningbo ConWhole Hardware Co., Ltd.
No. 166, Shangyang Rd., Dongqian Lake Industrial Park
Dongqian Lake District, Ningbo, China
Email: info@conwhole.com
Phone: (86)18069000612